Nestflo

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How Nestflo helps its clients
A case study of Syzo Ltd.

BesteJeffers
BesteJeffers
The Story:

Syzo Ltd, a fast growing HMO residential letting agency based in the South of England, specialises in renting out individual rooms to young professionals seeking high-quality living, but struggled with managing leads and tracking progress amidst high levels of competition and unqualified tenants. Their outdated system caused missed opportunities, inefficient sales and slow progress. Looking for a new way to operate, Syzo Ltd jumped at the chance at adopting the Nestflo solution to address their issues and improve their team's productivity.

Client Background

Industry

Residential HMO (Letting & Management)

Location

South-West Region, United Kingdom

Team Size

5 Employees

Annual Rent Revenue

£ 1.5m

Problems faced by Clients without Nestflo

The Syzo Team faced the following challenges:

  • Significant time spent managing enquiries
  • 90% of leads were not serious or unqualified
  • Lead data was unorganized and scattered
  • High demand for 24/7 instant responses
  • Low engagement rate
  • No team collaboration
BesteJeffers
How Nestflo helps:
Syzo chose to implement the Nestflo solution, an automated sales software designed perfectly to streamline workflows, (find suitable tenants,) enhance visibility and so much more...
How it works

Initial tenant enquiry from portals:

BesteJeffersOnce a potential tenant leaves an enquiry with a specific message on portals, Nestflo's virtual robot will utilize data to provide relevant, instant, and intelligent replies using generative AI capabilities and automation.

Automated customer Q&A services:

BesteJeffersWhen a tenant arrives at a client branded Nestflo Chatbot, they can ask questions about the available properties. The Nestflo Chatbot draws on data to respond instantly and accurately.

Multi-level Vetting of prospective tenants:

BesteJeffersOnce the potential tenant expresses an interest in a property, Nestflo can ask fully customisable open and closed vetting questions to the tenant, summarising responses into a vetting report with weighted scores and grades to assess their level of suitability.

Intelligent scheduling management:

BesteJeffersNestflo can schedule potential tenants for viewings, using the relevant Letting agent’s diary. Nestflo will intelligently arrange viewings to fit into the agent's schedule easily and effortlessly.

Comprehensive Real-time Data:

BesteJeffersThe Nestflo platform provides real-time insights into sales performance and deal status in one easy to look at dashboard.
Implementation Process

Onboarding:

BesteJeffersRegister an account, answer a couple of questions, and download/install the Nestflo app and you're ready to get started!

Data Migration:

BesteJeffersThe Nestflo onboarding team helps a client seamlessly transfer existing tenant data from a CRM to the Nestflo platform.

Customization:

BesteJeffersTailored and customised screening questions and workflows are designed to align with an agency’s letting process.

Free trial Phase:

BesteJeffersA client can test the Nestflo solution with a four-week free trial before a full live rollout.
Benefits Achieved!
Nestflo helps letting agencies like Syzo save time, close deals faster, and deliver a better tenant experience by automating enquiries, screening, and admin with AI
Time Savings:
One letting team saves an average of 20 hours per week by automating routine tasks, such as pre-qualifying tenants and reducing workload by filtering out spam.
Better customer services:
By using Nestflo, the letting services team can provide instant responses to tenant inquiries 24/7, which significantly boosts tenant engagement rates.
Better Lettings Data Insights:
Real-time dashboards help managers easily organize lead data from different channels, quickly understand lead data statistics, and identify bottlenecks.
Customer Testimonial
BesteJeffers

"Nestflo has really improved our sales ability. I think the big driver for us is reducing headcount, and if we can keep the number of employees down, it increases our bottom line, which leads to better profits and a stronger business. This means more money to reinvest in the business for growth, and less management is required for the existing team. So yeah, that would be the biggest benefit for me."

- Dom Munson,
The Founder and CEO of Syzo Ltd
BesteJeffers
Key Takeaways
  1. Nestflo solution can significantly improve sales (finding suitable tenants) efficiency by automating tasks and providing actionable insights.
  2. Proper onboarding and customization are critical to maximizing adoption.
  3. Measurable results, such as increased conversion rates and time savings, demonstrate the value of adopting Nestflo solution.